Desktop Support Help Desk Resume Guide


If you can trouble-shoot the complicated computer problems, then all you need is to make a resume for desktop support jobs!


Desktop Support or Help-Desk Support is one of the popular fields of today. The demand for these desktop support specialists is continuously increasing. According to the recent reports, by the end of the year 2025, the market will increase by 12 per cent. The field of desktop support does not need a bachelor's degree. If you have strong customer service skills, proven listening and speaking capabilities and if you can troubleshoot the technical issues, then you can opt for this career. The first thing that you need to step in this field is desktop support or help-desk support resume. This guide highlights some important points that can help you to create the best desktop support or help-desk support resume and highlight your help-desk skills and qualifications.


Include keywords in your resume that are industry-specific


If you want to catch the attention of the hiring managers with your resume, you must include such keywords that are industry-specific. For choosing the keywords, you need to look for the terms present in the job description. Because, these days, many companies are using the tracking systems to track the keywords from the resume. Your desktop support or help-desk support resume can only get the attention of the employers if it contains the necessary keywords. You can also mention the required skills for the job in your resume. You can include the skills in a resume because it is also a method to include keywords.


Select a suitable resume format


Picking a proper resume format is one of the critical tips for writing desktop support or help-desk support resume. According to the experts, the reverse chronological resume format is the best because it depicts the most recent achievements first and the least recent afterwards. To make your resume easy on the eyes of the hiring managers, you need to include an appropriate heading size, white spaces and professional fonts.


Write a help-desk support experience that matches the job description


To tell the hiring managers that you are the perfect candidate for the desktop support job, you need to add a section of your work experience that matches the job description. The best approach to create your work experience is to write the most recent experience first. List down your achievements in your previous job but do keep in mind that these achievements must match with the job ad of the position in which you are applying. You can also quantify your accomplishments with numbers.


Write an appealing resume objective or summary


Writing an attractive resume objective is also very important because these three to four lines show your passion.


To sum up


While creating your help-desk support resume, you need to highlight your skills and qualifications. You can also mention the certifications but keep in mind that those certifications must match with the job description. A brief resume summary is also essential for showing your qualifications and goals to the employers.



By Resume Mansion



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